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# How do I connect DocuSign to ContractHero?

*The screenshots in this article show the German interface. The English label is given first, with the German label in square brackets.*


You already work with DocuSign — but you want your contracts to be managed in ContractHero? The DocuSign integration connects the two worlds: documents are signed securely and end up, together with their signature status, where your contract management lives.

You request the integration directly in ContractHero — and we handle the setup together with you.

## Your benefits

* **Keep DocuSign, use ContractHero.** Your team carries on signing in the familiar DocuSign workflow — ContractHero remains the central contract repository.
* **Two-way synchronisation.** The integration keeps the two systems exchanging information instead of documents being copied back and forth by hand.
* **No retraining.** Especially when many colleagues only sign contracts rather than manage them, you save yourself having to move entire teams onto something new.
* **Request it in two clicks.** You find and request the integration directly in your settings — we sort out the rest with you personally.

## How it works

**1. Open the apps gallery**

Navigate to **Settings [Einstellungen]** → **Integrations [Integrationen]**. The **Apps** tab contains all available integrations.


![](https://storage.crisp.chat/users/helpdesk/website/-/1/2/5/2/12522a019f980500/screenshot-2026-08-07-at-14020_wqbp6a.png)


**2. Find DocuSign**

Use the **Search [Suchen]** field and enter "DocuSign". The card shows the integration with the note **On request [Auf Anfrage]**.


![](https://storage.crisp.chat/users/helpdesk/website/-/1/2/5/2/12522a019f980500/screenshot-2026-08-07-at-14023_rufyb0.png)


**3. Request the integration**

Click the DocuSign card. The dialogue shows you what it can do — **Request integration [Integration anfragen]** submits your request. Our team will then get in touch with you to arrange the setup.


![](https://storage.crisp.chat/users/helpdesk/website/-/1/2/5/2/12522a019f980500/screenshot-2026-08-07-at-14023_1anj394.png)




**4. Setting it up together**

Because the integration is connected to your DocuSign account, we set it up together with you — including the question of which documents and statuses should be synchronised.

## Frequently asked questions

**What exactly does the integration do?**
It connects ContractHero with DocuSign via two-way synchronisation — signed documents and your contract portfolio stay in step between the two systems.

**I can see On request [Auf Anfrage] — why can't I connect it directly?**
The DocuSign integration is linked individually to your DocuSign account. Activation therefore runs via a request and a joint setup rather than through a self-service switch.

**Do I need DocuSign if I use the ContractHero signature?**
No. ContractHero offers its own electronic signatures with FES and QES. The DocuSign integration is intended for organisations that already work extensively with DocuSign and want to keep it.

**What does the integration cost?**
The DocuSign integration is an add-on. Your Customer Success Manager will be happy to put together a suitable quote for you.

**Which other integrations are there?**
You will find an overview of all connections — from HubSpot to webhooks — in the apps gallery under Settings [Einstellungen] → Integrations [Integrationen].

## Good to know

* **The apps gallery is the quickest route:** you can request other integrations there too (CRM, HR, file storage and much more) in just a few clicks.
* **Your signing workflows stay flexible:** the DocuSign integration and ContractHero signatures (FES/QES) are not mutually exclusive.
* **A request commits you to nothing:** Request integration [Integration anfragen] simply starts the conversation with our team.

## Related articles

* What are integrations? An overview of connections to your existing systems
* Requesting an electronic signature: FES & QES by email link
* FES or QES? The difference and when to use which signature
* HubSpot integration: synchronising contracts and CRM data
* Webhooks: sending real-time events from ContractHero to your systems